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The primary transformation involved in person-centered care is the transition to a consumer-directed model. This approach emphasizes the individuality of each person receiving care, allowing for greater autonomy and engagement in their own care planning and decisions. In this framework, the dignity and preferences of individuals take precedence, meaning that care strategies are tailored to meet the specific needs, values, and desires of residents.
In a consumer-directed model, individuals are seen as active participants in their care rather than passive recipients, which shifts the focus from a one-size-fits-all approach to a more personalized service. This fosters a sense of ownership and empowerment among individuals, leading to improved satisfaction and overall well-being.
The other models, while they may play a role in various aspects of care, do not prioritize the individual’s personal choices and direction in the way that a consumer-directed model does. The customer full-assist model primarily focuses on providing help where needed without necessarily involving the consumer’s preferences, and the staff-directed model places authority and decision-making in the hands of the staff rather than the individuals being served. The healthcare model tends to focus more broadly on overall health systems rather than the individual-centered approach described in person-centered care.